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Law Firms · Prices checked October 30, 2026

AI receptionists for Canadian law firms, compared

Every missed call can be a lost client. Here is how the main answering services and AI receptionists handle legal intake, and what they really cost.

Quick answer: Smith.ai and Ruby are the best-known US answering services. Clio’s new Grow AI answers phones in the US only. Very few legal receptionists publish Canadian data hosting, French, and an automatic conflict check. AI Canadian Solutions adds the conflict check, booking, CRM and client portal in one Canadian system.
Jump to the comparison
Start here

What actually matters for a law firm

Ignore the buzzwords. These are the things that decide whether a new client books with you or calls the next firm.

Every call answered

People call lawyers when something has gone wrong. If they reach voicemail, many call the next firm on the list.

A conflict check before booking

You cannot meet the other side of a client’s matter. The receptionist should check names before it books anything.

Consults booked into your calendar

Not a message saying "please call back". A real time, in your real calendar, with an invitation sent to the client.

Knows existing clients

Existing clients, court staff and other lawyers should be routed differently from new inquiries.

Notes you can use

A clean summary, the recording and the transcript, saved where your team works.

Canadian privacy

Client information is sensitive. Ask where it is stored and who processes it.

Law Firms: side-by-side comparison

Green means the company says it does this today. Orange means partly, or only through an add-on or another tool. Red means no. Grey means the company does not publish it.

CompanyAI answers callsBooks consultsConflict checkCRM includedWebsite chatCanadian hosting stated
AI Canadian SolutionsFrom C$349/mo with AI phone (400 min)
24/7, your own AI agent
Live Google and Outlook availability
Automatic, includes the other party
CRM, pipeline and inbox included
Included, 18 languages
Database in Toronto, files in AWS Canada
Smith.aiAI from US$150/mo
Yes
Via Calendly, Acuity
Listed; AI or human not stated
Connects to yours
Separate product
Not published
Clio Grow AIUS$25 per converted lead
US only at launch
Yes
Conflict rules
Clio Grow
Yes
Not published
RubyFrom US$250/mo
Humans answer
Yes
Not published
No
Chat add-on
Not published
PoshAI plans from US$130/mo
AI greets, humans finish
Not published
Not published
No
Not published
Not published
Abby ConnectFrom US$164/mo
AI and humans
Not published
Not published
No
Not published
Not published
LEX ReceptionQuote only
Humans answer
Yes
Not published
Connects to yours
Not published
Not published
Answering LegalQuote only
Humans answer
Not published
Not published
Connects to yours
Free AI website chatbot
No
PATLiveFrom US$49/mo
Humans only
Not published
Not published
No
Not published
Not published
My AI Front DeskFrom US$99/mo
Yes
Yes
No
Basic CRM
100 chats included
Not published
DialzaraFrom US$29/mo
Yes
Yes
No
No
Not published
Not published
GoodcallFrom US$79/mo
Yes
Limited
No
No
Not published
Not published

Based on each company's public website and pricing pages, checked October 30, 2026. Prices are in the currency each company publishes and can change; confirm them before you buy. Product names are trademarks of their owners. Spot something out of date? Tell us and we will fix it.

Company by company

Prices as published by each company (most US companies list US dollars). Click through for full side-by-side pages where we have them.

Smith.ai AIHuman

AI from US$150/moFree plan 25 calls; humans from US$300/mo for 30 calls

Well-known US answering service with an AI receptionist and separate human receptionist plans. Billed per call. Books through Calendly and similar tools and connects to Clio, MyCase, Lawmatics and Zapier.

Watch for: Per-call billing with no minimum length; English and Spanish only; no CRM; no Canadian data hosting stated.
Full side-by-side: AICS vs Smith.ai

Clio Grow AI AILegal CRM

US$25 per converted leadRequires Clio Grow

Clio’s AI intake agents (launched August 2026) answer by phone, email and web chat, score leads, check conflict rules and book consultations for Clio Grow customers.

Watch for: The voice agent is limited to the United States at launch.

Ruby Human

From US$250/mo50 minutes; 500 minutes US$1,725

Premium US human receptionist service with optional AI enhancements, lead intake, scheduling, payment collection and bilingual English/Spanish answering.

Watch for: Per-minute human pricing is expensive at volume; no CRM; French and Canadian hosting not stated.

Posh HumanAI assist

AI plans from US$130/mo50 mixed minutes; both fees apply on transfers

US virtual receptionist service with AI-enabled plans: the AI greets callers and collects details, people handle escalations.

Watch for: AI and live minutes are both charged when the AI hands off; Clio, conflict checks and Canada not stated.

Abby Connect HumanAI

From US$164/mo50 Abby Minutes; AI uses half a minute per minute

US answering service mixing human receptionists and AI on the same plan, with English and Spanish.

Watch for: Legal intake, conflict checks, French and Canada not stated.

LEX Reception Human

Quote onlyPricing not published

Legal-only human receptionists with a Canadian site and bilingual answering. Integrates with Clio, MyCase, PracticePanther, Lawmatics and Filevine.

Watch for: Human only by design; prices not published; conflict checks and data residency not stated.

PATLive Human

From US$49/moPay as you go at US$2.99/min

US human answering service that says it does not use AI to answer calls. Spanish included and integrations with Clio, PracticePanther and Smokeball.

Watch for: Per-minute human pricing; no CRM; Canada not stated.

My AI Front Desk AI

From US$99/mo200 minutes, then US$0.25/min

Low-cost AI receptionist with booking, transfers, texting, a basic CRM and 20+ languages. Has industry pages for many niches.

Watch for: Generic setup; outbound capped at 20 calls a day; no conflict check; Canada not stated.

Dialzara AI

From US$29/mo60 minutes; transfers on Elite and up

Budget AI receptionist in English and Spanish with appointment booking.

Watch for: Live transfers only on higher plans; no legal features or CRM; Canada not stated.

Goodcall AI

From US$79/moBilled per unique caller (100)

AI phone agent billed by unique callers per month rather than minutes, with call transfers included.

Watch for: Not legal-specific; booking limited; languages and Canada not stated.

“We already use Clio” (or MyCase, or Lawmatics)

Practice management software keeps your matters organized, but it does not pick up the phone. Clio’s Grow AI voice agent is US-only at launch, and MyCase, Lawmatics, Smokeball and PracticePanther rely on partner answering services.

Practice management software alone

  • Great for matters, billing and documents
  • Usually no AI that answers your phone in Canada
  • Needs a separate answering service and web chat
  • Leads arrive as messages, not booked consultations

With AI Canadian Solutions

  • Answers phone and website chat 24/7
  • Runs your intake questions and a conflict check
  • Books the consult into Google or Outlook
  • Sends new leads and matters to Clio, or use our built-in CRM

Questions to ask before you sign

Ask every company these, including us.

  • Who performs the conflict check: the AI, a person, or nobody?
  • Does it ask different questions for family, estates, real estate and business matters?
  • Can it tell a new client from an existing client, court staff or another lawyer?
  • Will it give a polite, scripted answer for matters we do not take?
  • Can it transfer urgent callers to a lawyer, and what happens if no one answers?
  • Is the price per call or per minute, and how are spam calls counted?
  • Where are recordings and transcripts stored, and for how long?

Frequently asked questions

What is the best AI receptionist for a Canadian law firm?
It depends on what you need. If you only want calls answered and already have a CRM, Smith.ai or Ruby are well known US options. If you want calls, website chat, a conflict check, consultation booking, a CRM and a client document portal in one Canadian system billed in Canadian dollars, AI Canadian Solutions is built for that.
Can an AI receptionist do a conflict check?
Some can. AI Canadian Solutions checks the caller and the other party against your records during the conversation and declines politely if there is a conflict. Smith.ai lists conflict checks but does not say whether its AI or its staff do them. Clio Grow AI screens against conflict rules for Clio Grow users.
Does Clio have an AI receptionist?
Clio launched Grow AI intake agents in August 2026, priced per converted lead. Its voice agent is limited to the United States at launch, so Canadian firms still need another way to answer calls.
How much does a legal answering service cost?
Human services usually cost US$250 to US$2,000 or more a month, billed per minute or per call. AI receptionists start lower, from about US$30 to US$150 a month, but often do not include a CRM. AI Canadian Solutions Legal plans start at C$349 a month with 400 AI phone minutes.
Will callers know they are talking to AI?
They should. A good AI receptionist sounds natural, but it should never pretend to be a person if asked, and it should not give legal advice.
Sources (checked October 30, 2026)
  1. https://smith.ai/pricing/ai-receptionist
  2. https://smith.ai/pricing/receptionists
  3. https://www.ruby.com/pricing/
  4. https://www.posh.com/pricing
  5. https://www.abby.com/pricing/
  6. https://www.lexreception.com/pricing
  7. https://www.answeringlegal.com/
  8. https://www.patlive.com/pricing/
  9. https://www.myaifrontdesk.com/pricing
  10. https://dialzara.com/pricing
  11. https://www.goodcall.com/pricing
  12. https://lawnext.com/2026/08/clio-grows-clio-grow-with-launch-of-grow-ai-providing-24-7-intake-agents.html

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