AICS vs Follow Up Boss: who answers when you are at a showing?
Follow Up Boss is the CRM many top teams swear by. It routes leads and reminds you to follow up. It does not answer the call when you are busy. Here is the honest comparison.
Follow Up Boss is the better team CRM. AICS answers the phone.
If you run a team with many lead sources and need advanced routing, lead ponds, a dialer and hundreds of integrations, Follow Up Boss is excellent and hard to replace. If you are an agent or small team losing calls while you are at showings, AI Canadian Solutions answers those calls, asks buyer and seller questions, books the appointment and follows up, with a CRM included, for less than one Follow Up Boss seat with calling. Plenty of agents could use both.
Sign and listing calls answered
When you are at a showing or driving, the AI answers, asks your questions and books the appointment or warm-transfers the caller.
Buyers and sellers sorted
Timeline, area, budget, pre-approval and home to sell, asked naturally and saved to the lead.
A website that brings in leads
A website with 14 Canadian calculators, including mortgage, land transfer tax and affordability, plus AI chat in 18 languages.
AICS vs Follow Up Boss: feature by feature
Follow Up Boss is a CRM; AICS is a receptionist with a CRM built in. Turn on "Show only the differences" to skip what both do.
| What you get | AI Canadian Solutions | Follow Up Boss |
|---|---|---|
| Answering your phone | ||
| AI answers inbound calls | Yes: 24/7, your own AI agent |
No: Third-party tools only |
| Books appointments during the call | Yes: Google and Outlook |
No: Not by AI |
| Warm transfer to you | Yes: With a private briefing |
Partly: Call routing to agents with Calling |
| Built-in dialer for your agents | No: Not a power dialer |
Yes: Calling add-on or Pro plan |
| Call recordings, transcripts and summaries | Yes: Yes |
Yes: With Calling; AI smart summaries |
| Leads and follow-up | ||
| Lead routing for teams | Partly: Leads tagged and tracked |
Yes: Advanced routing, ponds and rules |
| Lead sources connected | Partly: Website, phone, chat and forms |
Yes: 200+ lead sources, 250+ integrations |
| AI-suggested messages and lead priority | Partly: AI writing help |
Yes: Smart messages and predictive prioritization |
| Text and email drips | Yes: With STOP handling |
Yes: Action plans |
| Outbound AI call campaigns | Yes: Opted-in contacts only |
No: Not native |
| AI website chat | Yes: 18 languages |
No: No website included |
| Your business | ||
| Website included | Yes: With 14 Canadian calculators |
No: Connect your own IDX site |
| IDX or CREA listing feed | No: Not today |
Partly: Through IDX website partners |
| Client portal, documents and e-signing | Yes: Yes |
No: No |
| Video studio for listing and social videos | Yes: Yes |
No: No |
| Price and privacy | ||
| How you are billed | : Monthly plan: from C$99 with 400 phone minutes |
: Per user: US$69/mo, calling US$39 per user extra |
| Team pricing | : Ask us about team logins |
: Pro: US$499/mo for 10 users, calling included |
| Free trial | No: Try the live demo |
Yes: 14 days |
| Contract | : Monthly; 3-month minimum on Elite |
: No contract |
| Currency | : Canadian dollars |
: US dollars |
| Where client records are stored | Yes: Toronto database, AWS Canada (Central) files |
Not published: Not stated on its website |
| Canadian company | Yes: Yes |
No: United States |
Follow Up Boss information comes from its public website, checked November 1, 2026; sources are listed at the bottom of this page. Follow Up Boss is a trademark of its owner; AI Canadian Solutions is not affiliated with Follow Up Boss. Spot something out of date? Tell us and we will correct it.
What would you pay each month?
Follow Up Boss charges per user and does not answer calls. AICS is one monthly plan with the AI receptionist included. Move the sliders to compare in Canadian dollars.
AI Canadian Solutions
Follow Up Boss Grow + Calling
Follow Up Boss + an AI receptionist
AICS prices are our published Real Estate plans: Realtor AI Receptionist Pro C$99/month with 400 phone minutes, and Realtor AI Intake Elite C$499/month with 900 minutes (one-time setup C$950, 3-month minimum), with a 15% buffer before overages. Follow Up Boss prices are from followupboss.com/pricing, monthly billing in US dollars: Grow US$69 per user plus Calling US$39 per user (annual billing is about 16% less). Teams of five or more may pay less on Pro at US$499/month for 10 users with calling. The AI receptionist add-on uses Smith.ai’s published AI Receptionist prices, billed per call, as an example. Checked November 1, 2026. Taxes not included.
What happens when a buyer calls about your listing
With Follow Up Boss alone, the call rings your phone while you are with a client, and the lead waits for a callback. With AICS answering:
- The AI answers in your name or your brokerage’s. On the first ring, day or night, with your greeting.
- It works out who is calling. Buyer, seller, renter, past client or another agent. Known callers are recognised by their number.
- It asks your questions. Timeline, area, budget, pre-approval and whether they have a home to sell.
- It books the appointment, or transfers the call. It offers open times from your calendar, or warm-transfers a hot lead to you when your rules say so. After hours, it takes a message.
- The client gets an invitation. A calendar invitation by email, with your buffers and minimum notice respected.
- Follow-up starts on its own. The recording, transcript and summary are saved to the lead in the CRM, and your text and email drip begins.
Which one is right for your business?
Both are good products. They are built for different firms.
Choose AI Canadian Solutions if…
- You are an agent or small team and miss calls while at showings.
- You want inbound calls answered and booked, not just texted back later.
- You want a CRM, website, chat and Canadian calculators for one price in Canadian dollars.
- You want AI calls to past clients who opted in, for check-ins and referrals.
- You want your client records stored in Canada.
Follow Up Boss may suit you better if…
- You run a larger team with many lead sources and need advanced routing and ponds.
- Your agents make lots of outbound calls and need a dialer.
- You rely on integrations with US lead providers and IDX websites.
- You want month-to-month with no contract and a free trial.
- You already have someone answering your phone.
Switching from Follow Up Boss
You can keep Follow Up Boss and add AICS as your receptionist, or move your contacts across.
- Book a walkthrough. Bring the questions you ask buyers and sellers and how you want hot leads handled.
- We set up your AI receptionist. Your greeting, questions, transfer rules, hours and calendar.
- Bring your contacts if you are moving. Export your contacts from Follow Up Boss and we help you import them, so past clients are recognised when they call.
- Test it yourself. Call as a buyer about a listing, a seller wanting a valuation chat and a past client.
- Point your number at it. Forward your current number, or let us move it from Bell, Rogers or another provider for you (usually 1 to 3 weeks; your current service keeps working until the move).
Frequently asked questions
Does Follow Up Boss have an AI receptionist?
How much does Follow Up Boss cost?
Is AICS cheaper than Follow Up Boss?
Can AICS show MLS or CREA listings?
Is AI calling legal for realtors in Canada?
Does AICS speak French on the phone?
Hear it answer a buyer’s call and book the appointment
In 15 minutes we will call the AI as a buyer asking about a listing, book an appointment and show you the lead in the CRM.